Shipping policy
Shipping Policy for Snarki Studios
This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased from Snarki Studios. By making a purchase on our website, you agree to the terms outlined in this policy.
1. Order Processing
a. Processing Time: Orders are typically processed within 3 business days from the date of purchase. Processing times may vary during peak seasons.
b. Order Confirmation: Once your order is processed, you will receive an email confirmation with your order details, including the shipping address.
2. Shipping Methods and Rates
a. Shipping Options: Snarki Studios offers standard and expedited shipping options. The available options and corresponding rates are displayed during the checkout process.
b. Delivery Time: The estimated delivery time depends on the selected shipping method and the destination. Please note that delivery times are estimates and not guaranteed.
c. International Shipping: Snarki Studios currently offers international shipping. Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.
3. Order Tracking
a. Tracking Information: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.
b. Tracking Updates: Tracking information may take some time to be updated. If you have concerns about the location of your package, please contact our customer support team.
4. Shipping Delays
a. Unforeseen Circumstances: Snarki Studios is not responsible for shipping delays caused by factors beyond our control, such as weather conditions, natural disasters, or carrier-related issues.
b. Communication: In the event of a significant delay, we will make efforts to communicate with affected customers and provide updates on the status of their orders.
5. Shipping Address
a. Accuracy: It is the responsibility of the customer to provide accurate and complete shipping information. Snarki Studios is not liable for orders shipped to incorrect or incomplete addresses provided by the customer.
6. Order Changes and Cancellations
Once an order is placed, changes to the shipping address or cancellation of the order may not be possible. Please review your order carefully before completing the purchase.
7. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at info@snarkistudios.com.
Last Updated: February 2, 2024